Nano Tool: Building Trust: The STAR Model, Close the Saying-Doing Gap to Build a High-Performing Team. Contributor: Mario Moussa PhD, Senior Fellow, Wharton Executive Education, The Wharton School; President, Moussa Consulting, and author of The Art of Woo: Using Strategic Persuasion to Sell Your Ideas (co-authored with G. Richard Shell) and the forthcoming Committed…Read More