Nano Tool: We Are All Leaders Now: Seizing the Leadership Moment

This Nano Tool was previously published in the May 2020 Wharton@Work Newsletter We Are All Leaders Now: Seizing the Leadership Moment Contributed by Michael Useem, William and Jacalyn Egan Professor of Management and Director of the Wharton Center for Leadership and Change Management, The Wharton School, University of Pennsylvania NanoRead More

Five Types of Extrovert Breaks

Five Types of Extrovert Breaks   Research suggests that Introverts need breaks from stimulation in order to recharge their batteries. On the other hand, based on interviews with over 300 CEO and other C-Suite Executives, it appears that that extroverts need restorative breaks from quiet time in order to feelRead More

2019 Leadership Conference Recap

2019 Wharton Leadership Conference: Leading in a Context of Conflict by Elizabeth Johnson Gathering top leaders from a breadth of backgrounds and experience, the 23rd annual Wharton Leadership Conference on June 12, 2019 tackled the vital issues surrounding “How to Lead in a Context of Conflict.” Conflict and crisis come inRead More

The Customer Centricity Playbook

New Book: The Customer Centricity Playbook   Implementing a Winning Strategy Driven by Customer Lifetime Value Peter Fader and Sarah Toms HOW DID GLOBAL GAMING COMPANY ELECTRONIC ARTS GO FROM BEING NAMED “WORST COMPANY IN AMERICA” TO CLEARING A BILLION DOLLARS IN PROFIT? They discovered a simple truth—and acted onRead More

Issue Brief: Mastering Catastrophic Risk

The sources of company disruptions range from natural calamities such as hurricanes and earthquakes, to human-caused disasters such as terrorist attacks, oil spills, and chemical accidents. Economy-wide shocks such as the 2008–2009 financial crisis in the United States caused enterprise disruptions worldwide. Technological breakthroughs such as digital marketing have upendedRead More

Nano Tool: Reduce Risk and Increase Profits with Adaptive Experimentation

Contributor: Yoram (Jerry) Wind, PhD, The Lauder Professor Emeritus of Marketing; Academic Director, The Wharton Fellows Program; Director, SEI Center for Advanced Studies in Management, The Wharton School, University of Pennsylvania Nano Tools for Leaders® are fast, effective leadership tools that you can learn and start using in less thanRead More